Red Hat is hiring freshers as Trainee Engineer. Candidates from multiple batches are eligible for this role. The detailed eligibility and application process are given below.
About Red Hat:
Red Hat, Inc. is an American multinational software company that provides open-source software products to enterprises. Founded in 1993, Red Hat has its corporate headquarters in Raleigh, North Carolina, with other offices worldwide. It became a subsidiary of IBM on July 9, 2019
Red Hat India Hiring Details:
| Company Name: | Red Hat |
| Company Website: | www.redhat.com |
| Job Role: | Trainee Engineer |
| Job ID: | 96478 |
| Experience: | NA |
| Salary: | Best In Industry |
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Job Description:
The graduate trainee program 2022-2023 will be conducted in a virtual mode for a period of up to 6 months. This position can potentially convert to a full-time role as an Associate Technical Support Engineer at the end of the Apprenticeship period.
What you will do:
- Provide technical support to Red Hat enterprise customers
- Work with Red Hat enterprise customers across the globe on 24×7 basis that requires one to work in different shifts periodically
- Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
- Exceed customer expectations by providing outstanding customer service
- Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
- Contribute to the global Red Hat knowledge management system while working on customer issues
- Collaborate with engineering, product management, and support management teams to prioritize customer requests
- Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools
What you will bring:
- Excellent verbal and written communication skills
- Good analytical and problem solving skills
- Ability to communicate and present ideas in a user-friendly way
- Focused on delivering remarkable and consistent customer experience
- Motivated and comfortable working in a team
- Ability and willingness to learn, adopt, and practice Red Hat Values and Competencies
- Must have graduated within the last 2 years with a bachelor’s degree in engineering, computer science or IT, science, or computer applications, or a master’s degree in computer applications or marketing and communications
- Red Hat Certified Engineer (RHCE) certification
- Basic understanding of Linux, Containers, Kubernetes and open source
- Basic knowledge of TCP/IP networking and UNIX services and concepts
- Open source community contribution through projects is a plus
- Red Hat Certified Specialist in OpenShift Administration is a plus
How to apply for the Trainee Engineer position at Red Hat?
Apply Link (Red Hat Off Campus Drive 2022): Click Here
Location: PAN India
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