Home 2021 Batch Wipro Is Hiring System Engineer | Entry Level | India

Wipro Is Hiring System Engineer | Entry Level | India

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Wipro India is hiring freshers as System Engineer. Candidates from multiple batches are eligible for this role. The detailed eligibility and application process are given below.

About Wipro India:

Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately-owned Wipro Enterprises

Wipro India Hiring Details:

Company Name: Wipro India
Company Website: www.wipro.com
Job Role: System Engineer
Job ID: 2935557
Experience: NA
Salary: Best In Industry
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Job Description:

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources and offer Solution to customers.
  • Research, identify, and resolve customer complaints using applicable software.
  • Route calls and tickets to appropriate resources and Domains who can best support he user,
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.
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How to apply for the System Engineer position at Wipro?

Apply Link (Wipro Is Hiring System Engineer): Click Here

Location: Noida, IN

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