Wipro India is hiring freshers as System Engineer. Candidates from multiple batches are eligible for this role. The detailed eligibility and application process are given below.
About Wipro India:
Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately-owned Wipro Enterprises
Wipro India Hiring Details:
|Company Name:||Wipro India|
|Job Role:||System Engineer|
|Salary:||Best In Industry|
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- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How to apply for the System Engineer position at Wipro?
Apply Link (Wipro Is Hiring System Engineer): Click Here
Location: Noida, IN
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